Arlo・Privacy Policy

Effective Date: 19 November 2025

At Arlo, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you use the Arlo Discord bot.

1. Information We Collect

When you use Arlo, we may collect the following types of information:

• User Information: Discord user IDs, usernames, and discriminators
• Server Information: Server IDs, server names, channel IDs, and role information
• Command Data: Commands issued to the bot and their timestamps
• Message Content: Limited message content necessary for moderation features (e.g., content filtered by automod)
• Usage Statistics: Information about how you interact with the bot to improve functionality

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain the bot's functionality
• To improve and optimize bot features and performance
• To provide moderation and automation services
• To troubleshoot issues and provide technical support
• To analyze usage patterns and develop new features
• To comply with legal obligations and enforce our Terms of Service

3. Data Storage and Security

We take the security of your data seriously. Your information is stored securely using industry-standard encryption and security practices. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

4. Data Retention

We retain your data only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Command logs and usage statistics are typically retained for up to 90 days, while server configuration data is retained while Arlo remains in your server.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Legal Requirements: When required by law, court order, or government regulation
• Service Providers: With trusted third-party services that help us operate the bot (e.g., hosting providers)
• Protection of Rights: To protect the rights, property, or safety of Arlo, our users, or others

6. Your Rights

Under UK data protection law (UK GDPR), you have the following rights:

• Right to Access: Request a copy of the data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your data (subject to legal obligations)
• Right to Restriction: Request limitation of processing of your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing of your data

To exercise any of these rights, please contact us via our Discord support server.

7. Third-Party Services

Arlo operates on Discord's platform and is subject to Discord's Privacy Policy. We recommend reviewing Discord's privacy practices to understand how they handle your data.

8. Children's Privacy

Arlo is not intended for use by individuals under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us via our Discord support server.

Data Controller: Arlo Discord Bot
Location: United Kingdom
Contact: Discord Support Server